On August 11, 2020, the "Tianye Management Personnel Meeting" with the theme of "Serving Customers, Serving the Front Line, Changing Work Style, and Being Courageous to Take Responsibilities" was held at the Tianye Customer Training Center. Managers from various functional departments of the company attended the meeting, and Chairman Zong Yanmin presided over and delivered an important speech.

The meeting reviewed the bureaucratic style of some functional departments in their daily work and required all departments to change their style, take on responsibilities, serve customers and serve the front line. In the future work, we will sincerely and do our best to serve customers and front-line colleagues! Adhere to the concept of "I would rather suffer for a thousand days in the rear than let the front line be difficult for a moment"!

The meeting pointed out that the courage to take responsibility is the foothold for changing the work style and the basic guarantee for serving customers and front-line staff. To improve customer experience, provide convenience for front-line staff, care for customers and front-line staff, Tianye people must keep in mind the service-oriented spirit of Tianye. Serve customers and front-line staff wholeheartedly, and work together to win the battle throughout the year!