2020Year6Month25day, the final of the northern region of the 6th Volvo Construction Equipment Service Skills Competition was successfully held in Jinan Tianye. One minute on stage is the result of ten years of hard work off stage. Tianye people fully carried forward the spirit of Tianye, constantly worked hard to hone their skills, and achieved good results by taking the first, second and third places.

The annual Volvo Construction Machinery Service Skills Competition has been held for six years. As in previous years, this year's competition is divided into four regions. The main venue of the northern region competition is located in Jinan Tianye Construction Machinery Co., Ltd. Construction machinery service engineers from various northern provinces gathered in Jinan to participate in this grand event.

The competition is divided into four games, each game90minutes, Jinan Tianye sent a total of four engineers with skilled service skills to participate in the competition.

90minutes of practical operation, this service skills competition comprehensively covers various business modules of the after-market, such as technology, service, accessories, logistics, and claims.

In the shortest time, find equipment failure problems, propose comprehensive solutions, and reduce customer downtime——The numerous tests are exactly what the contestants do on a daily basis.

Jinan Tianye won all the awards in the northern competition area

After four rounds of competition, the competition finally came to an end. Jinan Tianye engineer Zhou Shuai won the first prize, Xu Yuezhao won the second prize, and Shao Huafeng and Wang Bingxu tied for the third prize. Jinan Tianye won all the awards in this competition.

Providing the best service to customers is Tianye's constant pursuit

Professionalism. Under the current epidemic situation, Volvo has not reduced the training of service personnel, but has always attached importance to and insisted on continuous investment in service personnel. The successful convening of the service skills competition is a true reflection of Volvo's core value of service.

Providing the best service to customers is the constant pursuit of Jinan Tianye. As an important part of the Volvo family, Tianye pays special attention to service quality and constantly improves its service skills and qualities, in order to achieve the fastest response when customers need it and provide customers with the best service experience!

Zhou Shuai, an engineer from Tianye who won the first prize in this competition, said in an interview: "Customer first, service first is the service concept of Jinan Tianye. We must be fully responsible for every machine and every problem, so that customers can drive the machine home with peace of mind and satisfaction." Being able to provide professional, thoughtful and considerate services, I think it is inseparable from the company's requirements for itself and the training of its employees. If I were a Volvo owner, dealing with Tianye, I would definitely put 120heart”

<img id="899" clas